The maintenance system your boutique hotel actually deserves.
Every ticket starts with a photo and closes with proof, on one board.
No credit card.
What changes on day one.
Today
“Bathroom 312” lost in a twelve-person WhatsApp thread.
From day one
Median maintenance cycle drops from days to hours.
Report to repair in under 4 hours, not 2–3 days on paper.
Today
No way to prove the fix cycle is getting shorter.
From day one
Every fix has visual evidence.
Before/after photos, time-stamped both ends. Owners scan the month in minutes.
Today
GMs lose 4–6 hours a week chasing tickets.
From day one
GMs get 4–6 hours a week back.
The board is the source of truth, open on everyone’s phone.
Today
A paper logbook nobody updates after 9 PM.
From day one
Front desk and engineering finally share one tool.
Photo in at the desk, on engineering’s phone in minutes, rolled up for ownership.
How it works.
- 1
Open a ticket with a photo.
Snap it, tag the room, set a priority. Under 30 seconds.
- 2
Engineering sees it instantly.
It lands on the shared board, every status change time-stamped.
- 3
Close with proof.
An after-photo on close, and the full history in the audit log.
Questions.
Do I need to replace my PMS to use this?
No. We sit alongside your PMS; it keeps bookings, the folio and the night audit. Maintenance lives here.
How much does it cost?
$249 per property per month, with every module included. No per-seat or per-ticket fees.
How long does it take to set up?
About fifteen minutes: create an account, add your property, invite your team.
Can housekeeping report problems without a login?
Everyone gets their own login at no extra cost, so anyone can open a ticket from their phone. Reporting is staff-only, so every ticket has an owner.
Is the data exportable if we leave?
Yes. Every ticket, photo and audit entry can be exported. No lock-in.