Guest arrival
Replace the laminated welcome card with something guests actually use.
A per-room QR code opens a fast-loading, branded arrival page on the guest’s phone, current Wi-Fi password, current restaurant hours, room-service menu with photos, neighborhood guide. No app install, no account, no login. Editable from a phone in five minutes when something changes.
What you’re stuck with today, and what changes on day one
Today
A laminated card from 2019. The Wi-Fi password changed in 2022.
From day one
Wi-Fi password one tap to copy.
Scan the QR, tap once. No typing, no calls to the desk.
Today
The card says breakfast ends at 10. The kitchen closes at 9:30.
From day one
Hours that are actually current.
Edit once in the dashboard; every room sees it in seconds.
Today
“Please call the front desk” — read by guests as a one-star review waiting to happen.
From day one
Room-service menu with photos.
Guests browse and order from the phone they’re already holding.
Today
No way to update anything without a print shop.
From day one
Brand reads as “current,” not “1990s hotel.”
Your colors, typography, and photography on every guest’s phone.
How it works
Step 1
Print a QR per room.
Each room gets a unique QR card. Designed to match your brand; printed alongside the room key cards. A few cents per room. Replaces the laminated card; sits in the same spot.
Step 2
Guest scans on arrival.
Camera app, single scan, page loads in under a second. Wi-Fi credentials, hours, menus, brand. No friction, no app store, no account creation, no email capture.
Step 3
GM edits anything from a phone.
Wi-Fi changed? Hours changed? Menu updated? Edit once in the dashboard; every guest in every room sees the new version instantly. No reprint cycle, no laminator.
Frequently asked questions
Do guests need to install an app?
No. The arrival page is a regular web page that opens in the guest’s phone browser the moment they scan the QR. No app store, no account, no email capture, no login.
Is it available in multiple languages?
Yes. The arrival page can serve content in your guests’ language, useful at international properties or in markets like Lisbon, Mexico City, or Tokyo where guests arrive speaking many different languages. Six locales supported out of the box (EN, ES, FR, JA, KO, VI), with more on request.
What can guests do from the page?
Copy the current Wi-Fi password in one tap, check live dining and amenity hours, browse the room-service menu with photos, and pull up a curated neighborhood guide, all from the phone they’re already holding. No app, no account, no login.
How much does it cost?
Nothing additional. Branded arrival pages, multi-language content, and in-room QR menus are all bundled into the $249/property/month MyHotelOps platform license, same flat price that covers maintenance, events, media, IT, and Market Intelligence.
Try it on your property.
Seven days free. No credit card. Full feature access from day one.
If it helps your team, stay. If not, walk away.